Privacy Policy

Your privacy is important to us and our privacy policy outlines how we collect, store, transfer and use personal information.  

1. Contact information

Olino A/S is committed to processing your information in accordance with Danish law.

Company information

Company name: Olino A/S

Address: Peder Skrams Vej 11A

Company registration number: 34364613

Phone: +45 6615 6133



Whenever you provide us with information, we will inform of you of the information we process and for which purpose. You will be informed thereof at the time of processing.  

2. Processing of personal information

The information we collect and process

We collect the following information to process orders, for marketing purposes, for customer relationship management, statistical information, and to improve customer experience on our webshop:

  • Personal information (name, address, telephone, email)
  • Transactional information
  • Information about user interests and preferences
  • Tracking data
  • Location data
  • IP addresses

The specific purposes for which we collect and store information

We collect and store personal information for specific purposes and other commercial purposes:

  • To process orders placed by you
  • To deliver orders
  • To improve our products and services
  • To improve customer webshop experience
  • For marketing purposes
  • To contact you
  • To comply with legal requirements

Please note, that we will only use your personal data to send marketing material if you have given your explicit consent.

Olino A/S keeps statistic about which areas of the site our users visit and which products users prefer. This data does not contain personal data. Knowledge about the users’ use of the website is gained with help from the collected data. This information is used to improve the website. We do use data about how our users navigate, to better understand how our users use the, and from that we try to improve the webshop. We are not able to see where you come from or where you are going on the internet after you leave our site. We do not sell or otherwise disclose information about how our user navigate and use our webshop.

We only collect relevant information
We only process relevant and adequate information in accordance with the purposes listed above. These purposes determine which information is relevant and adequate. The same applies for the personal information we use. We do not process, store or use personal information beyond the information necessary to process a specific situation.

We only collect the required information
We only collect, process and store personal information necessary for us to achieve and comply with the purposes stated above. Additionally, we may collect and store information to comply with legal requirements, e.g. for operational purposes or to meet contractual obligations, as well as other legal obligations.

We verify and update your information
We verify that the personal information we store and process is relevant and not excessive in relation to the purposes for which we collect the information, and we update your personal information continuously. Our service is dependent on your information being correct and up-to-date and thus we kindly ask you to inform us of any relevant changes to your information. You can send any relevant changes by email on or by mail to the mailing address listed above.

We delete your information when it is no longer required
We delete your personal information when it is no longer required in relation to the purposes for which we collected, processed and stored the information.

We obtain your consent prior to collecting your data
We obtain your consent prior to collecting your personal information for the purposes listed above, unless we have a legal basis for collecting this information. We inform you of such a legal basis, as well as our legitimate reason for processing your personal information.

Your consent is voluntary, and you may revoke your consent at any time by contacting us. For our contact information, please see above. 

We will not transfer your information without your consent

Should we transfer your personal information to third parties to process orders, deliver ordered goods or for marketing purposes, we will obtain your consent prior to transferring your information and will inform you for which purposes the information is being transferred. You may, at any time, object to the transfer of your personal information – as well as opt out of receiving promotional emails.

We will not obtain your consent if we are legally bound to transfer your personal information as required by regulators or authorities.   

3. Security

We have internal policies in place to protect your personal information

We have implemented internal policies on data security containing instructions and procedures on how to protect personal information from being accessed, edited, abused, deleted or published by unauthorized persons. 

4. Use of cookies

Purpose of cookies

We will inform you prior to placing cookies on your device – and inform you of our purposes for collecting information using cookies. Read more: cookies.

We obtain your consent

We will obtain your consent prior to placing cookies on your device. However, cookies to ensure the functionality of our website (and to run individual settings) may be placed without your prior consent.

You can read more information on our website on how we use cookies and how you can control or delete them. Read our cookie policy. 

5. Your rights

You have the right to access your personal information

At any time, you have the right to be informed of the information we have collected about you, from where we have collected the information, and for which purposes we use the information. We may also inform you of the duration of time we expect to store your personal information, and to whom we transfer the information, to the extent that we do transfer information to third parties in Denmark or abroad.  

Should you request it, we are able to provide you with your personal information that we have processed. Access to this information may be limited due to the privacy protection of others, trade or business secrets and intellectual property rights. You can exercise this right at any time by contacting us.

You have the right to have inaccurate information corrected or deleted.

Should you believe that the personal information we store about you is inaccurate, you have the right to have the information corrected. To correct the information, please contact us with information regarding the inaccuracy of your personal information, and details on how we can correct the information. In some cases, we are obliged to delete your personal information, e.g. should you withdraw your consent.

Should you believe that your personal information is no longer required in relation to the purpose for which we collected the information, you may request that we delete the information. Please contact us should you believe that your personal information has been processed in violation of the law or other legal obligations.   

Should you contact us requesting to have your personal information corrected or deleted, we will review if above conditions are met. If we determine conditions are met, we will correct or delete the information.  

You have the right to object to our processing of your personal information

You have the right to object to our processing of your personal information, as well as object to the transfer of your personal information for marketing purposes. Please see our contact information above on how to submit your objection. If we determine your request is legitimate, we will cease to process your personal information.  

6. Links to other websites etc.

Our website may contain links to other websites or to integrated sites. We are not responsible for the contents of the websites of other companies or for the practices of such companies regarding the collection of personal data. When you visit other websites, you should read the owners’ policies on the protection of personal data and other relevant policies.

7. Complaints

If you wish to appeal against the processing of your personal data, please contact us by email, telephone or letter to the above address. You may also contact the Data Protection Agency, Borgergade 28.5., 1300 Copenhagen K.

April 2023